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Frequently Asked Questions

Have questions? We have answers.

Starting therapy brings up a lot of practical questions — and that's completely normal. Below you'll find straightforward answers about what to expect at Kaizen Counseling. If you don't see your question here, just reach out. We're happy to help.

ready to take the next step?

If you’re considering therapy, the next step is simple.

When you reach out, our office administrator Brittney will help guide you through the process — answering questions, clarifying insurance, and matching you with the right clinician. There's no pressure and no commitment required just to ask.

Emergency Crisis Assistance

Kaizen Counseling is not a crisis service. Our clinicians do not provide emergency response or 24/7 monitoring.

If you / someone else is in immediate danger or experiencing a life-threatening emergency, Call 911 or go to the nearest emergency room. 

If you are experiencing a mental health emergency outside of clinic business hours, Call or Text 988 | Emergency: Call 911

Mon - Fri: 8am-6pm

Sat - Sun: CLOSED

(some changes may apply due to holidays or severe weather)

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304 Enterprise Dr, Ste A, Oxford, MS 38655 -- (662) 638-3026 -- info@kaizencounseling.org

© 2025 by Kaizen Counseling and Matt Williams and secured by Wix

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